The OwlConnect project was initiated in 2016 to establish a comprehensive information source of alumni, corporations, foundations, families, and friends of Rice University, and provide a technology system to support the next campaign. The core CRM system was opened to end users on Monday, July 23, 2018, and rollout of the web-enabled front end (event registrations, donations, and online directory) began in winter 2018. http://owlconnect.rice.edu
A new version of Banner was released in late 2016. OITâ€™s Administrative and Enterprise Systems and Services installed and tested the system, prepared the production environment and migrated offices to the new system. This release represents a major technical upgrade to Riceâ€™s central administrative system. For more info.
In 2018, the 18 year-old campus Nortel PBX phone system was replaced with a Cisco VoIP system. The new technology was piloted at the Cambridge Office Building, and continued with a building-by-building migration throughout 2018. Decommissioned Nortel switch on 4-15-19. Cisco VoIP Portal instructions.Â Cisco Phone and Voice Mail Instructions.