The Office of Information Technology (OIT) is the university’s central technology provider, supporting research, academic and administrative systems, other core applications and voice, network, and computing infrastructure for the Rice community. OIT is an integral part of Rice and works with other campus groups to support the university's mission through innovative uses of technology and service excellence.
Need technical support?
Help Desk
The OIT Help Desk is the centralized contact for information technology support services.
713-348-HELP (4357)
helpdesk@rice.edu
All in-person services (walk-in support and office visits) are by appointment only.
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
(except holidays)
Classroom Assistance
If you experience technical difficulties while teaching, call: 713-348-4989.
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
(except holidays)
Canvas Support
Canvas technical support is offered 24 hours a day, 7 days a week via hotline or chat. LOGIN TO CANVAS and select Help button in the Global Navigation bar.
Also see: Learning Environments FAQ
Featured Services
