The Office of Information Technology

Supporting Rice students, faculty, and staff
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The Office of Information Technology (OIT) is the university’s central technology provider, supporting research, academic and administrative systems, other core applications and voice, network, and computing infrastructure for the Rice community. OIT is an integral part of Rice and works with other campus groups to support the university's mission through innovative uses of technology and service excellence.

Help Desk

The OIT Help Desk is the centralized contact for information technology support services.

713-348-HELP (4357)

helpdesk@rice.edu

Help Request Form

KnowledgeBase

In person support has been suspended.


Monday - Thursday: 8:00 a.m. - 8:00 p.m.

Friday: 8:00 a.m. - 6:00 p.m.

(except holidays)

Classroom Assistance

If you experience technical difficulties while teaching, call: 713-348-4989. Also, check for a Tech TA at nearby support station.


Monday - Thursday: 8:00 a.m. - 8:00 p.m.
Friday: 8:00 a.m. - 6:00 p.m.
(except holidays)

Canvas Support

Canvas technical support is offered 24 hours a day, 7 days a week via hotline or chat. LOGIN TO CANVAS and select Help button in the Global Navigation bar.

Featured Services

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