OIT's Campus Services provide front-line technology support services to enhance the university's mission and goals related to research, teaching, and learning through individual consultation and communication with faculty, staff, and students.
The OIT Help Desk is the centralized contact for information technology support services including: account management, connectivity to Rice network, password reset, general troubleshooting, mobile device support, VPN configuration, and email setup.¬†¬†
Mudd OIT Help Desk
Hours:¬†8:00 a.m. to 5:00 p.m., Monday - Friday (except holidays)‚Ä®
Walk-in:¬†In person support has been suspended¬†
Monday - Thursday: 8:00 a.m. - 8:00 p.m.
Friday: 8:00 a.m. - 6:00 p.m.
Faculty needing assistance while teaching should call 713-348-4989 and someone will be available to help you remotely.