IT Excellence

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IT Excellence Portfolio

The IT Excellence portfolio establishes OIT as a strategic partner across the university by enhancing IT services, technology infrastructure, and operational processes, fostering data-informed decision-making, and driving innovation to elevate customer experience and support the success of divisions, departments, and units. This portfolio is one component of OF&S's strategic plan.

Specific initiatives are currently in progress include:

iO Evolution

The iO EvolutiOn: User Experience initiative is a change in focus from technical execution to ensuring Rice's administrative system, iO, is effective and serving the campus community's needs. This process is an evolution, and while there are immediate priorities and concerns, this type of continuous improvement work will continue throughout the life of the system.

Email Modernization Project

The campus-wide initiative to standardize and modernize email service at Rice.

Windows 11 Migration Project

This project is preparing the campus for the discontinuation of Microsoft's support for Windows 10 in October 2025. OIT is working with departments to develop Windows 11 migration plans to upgrade the 2500+ Rice-owned Windows 10 machines including assigned laptops, desktops, and shared departmental computers.