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Request Help
Use this form to report an issue, request service or simply ask a question.
Summary of Issue
Problem Severity
- None -
Standard
Minor
Urgent
I need to
- Select -
report a hardware/software issue.
report a Canvas or Kaltura issue.
request help using teaching software.
report a network connectivity issue.
report a web issue.
request network port activation.
request a printing cost refund due to printer malfunction.
request assistance with U: drive storage.
report my U: drive is now empty.
report another issue or ask a question.
Name
Affiliation
- Select -
Faculty
Staff
Undergraduate Student
Graduate Student
Emeritus
Retiree
Other
NetID
Dept or College
Email
Phone
Cell Phone
Location
- Select -
On-Campus [Enter Building & Room]
Lab/Classroom [Enter Building & Room]
Off-Campus (USA)
Off-Campus (International)
Building
Building
- Select -
Abercrombie Engineering Lab
Allen Center
Alice Pratt Brown Hall
Anderson Biological Lab
Anderson Continuing Studies
Anderson Hall
Baker College
Baker Hall
BioScience Research Collaborative
Brochstein Pavilion
Brockman Physics
Brown College
Cambridge Office Building
Cohen House
Dell Butcher Hall
Duncan College
Duncan Hall
Facilities, Engineering & Planning
Fondren Library
George R. Brown Hall
Gibbs Recreation & Wellness Center
Greenbriar Building
Hamman Hall
Hanszen College
Herman Brown Hall
Herring Hall
Herzstein Hall
Housing & Dining Office
Huff House
Humanities Building
IBC Building
Jones College
Keck Hall
Kraft Hall
Keith-Wiess Geological Lab
Ley Student Center
Lovett College
Lovett Hall
Martel College
McMurtry College
McNair Hall
Mechanical Engineering Building
Mechanical Lab
Media Center
Moody Center for the Arts
Mudd Building
North Servery
OEDK
RUPD
Rayzor Hall
Reckling Park
Rice Children's Campus
Rice Graduate Apartments
Rice Health & Wellness Center
Rice Memorial Center
Rice Stadium
Rice Village Apartments
Ryon Engineering Lab
Seibel Servery
Sewall Hall
Sid Richardson College
South Plant
South Servery
Space Science & Technology
Tudor Field House
West Servery
Wiess College
Wiess President's House
Will Rice College
Other
Room
Date of Issue
Time of Issue
Which software tools?
Does this affect only 1 or all of your courses?
- None -
one
all
Course # and section #
Description of Issue
Is this a Rice-owned computer?
- None -
Yes
No
Computer Platform
- None -
Macintosh
Windows
Other
Operating System
Wireless Connectivity
- None -
Rice Owls
Visitor
Both
Wireless Issue | MAC Address
Wireless Issue | URL
Browser & Version
Does the port require...
- None -
installation?
repair?
Faceplate Information
Panel Letter or Letters
Jack Numbers
Leave this field blank
