Box Storage Quota Changes

Box accounts will no longer have unlimited storage effective March 1

woman putting files in folder in cloud

This message was distributed to the Rice community on February 10, 2021.

Dear Rice Community:

This is a reminder that effective March 1, 2021, Rice University Box accounts will no longer have unlimited storage.

Box has changed the service model for educational institutions, eliminating the unlimited file storage service from their contractual agreement. After assessing the storage usage and financial impacts to retain the service, the Information Technology Executive Committee, along with the University Committee on Information Technology and OIT, have agreed to the following:

  • All faculty and staff will be limited to 1 TB of storage
  • All undergraduate students will be limited to 500 GB of storage
  • All graduate students will be limited to 500 GB of storage

OIT is actively contacting individuals who are over their quota to offer advice on reducing usage and to review migration options.

We are thankful for the feedback we received from faculty regarding the impact on their already funded and approved grants. Please contact the OIT Help Desk if you are facing this issue.  Note all data must be managed in accordance with university retention schedules, guidelines and compliance requirements, as well as departmental policies.

For more information the Box storage quota, you may refer to:  If you have any questions or would like to discuss alternative storage solutions in excess of the limits above, contact the OIT Help Desk via email: or the web form:


Marc Cougle

Senior Director, IT - Infrastructure and Operations

Office of Information Technology

Rice University